please contact us in case you would like to place an order outside of the EU.
Please be aware that we hold very low stock, most of our styles are made to order! This means 2-4 weeks delivery time depending on the chosen design. Please get in touch if you have an urgent delivery request, would like to know which items are in stock or if you would like to book an appointment in our studio in Berlin.
Once we have finished your order, we will naturally dispatch it as quickly as possible. We will contact you if there is a delay or if items are out of stock.
In the case of return or exchange of a product, please get in touch via firstname.lastname@example.org. Returns can only be accepted within 14 days of the delivery of your order. Refunds will be credited to your original method of payment, the shipping cost will not be refunded. We recommend insuring the return delivery as it is the costumer’s liability. Customer pays return shipping costs. If the item received is faulty, please notify usas soon as possible. We will provide a replacement or a full refund within 14 days.
No Water Policy
For all silver jewellery: you should avoid the moist! Silver tarnishes more quickly being exposed to water (so keep the babies off during showering, swimming and whatever you are doing water-related). In case your jewels become a bit grey-ish (no worries, this is totally normal) - just give it a good rub with preferably a soft polishing cloth.
It is totally normal, that metal changes over time through contact with clothing, air, sweat, cosmetics, hard edges, chemical detergents and the like. Your jewelry will look more relief like and more structured over the years. This is, however, a desired side-effect and not a defect.
Measurements stated on product details may vary as the products are all slightly different due to manufacturing process. Delivery time approximately 3-4 weeks, depending on style. All pieces will be crafted once you have ordered. All prices excluding Shipping Cost
We love special sizes upon request! Please allow 4 weeks for crafting and shipping.
It is extremely important to be sure of your sizing before placing your order. We cannot accept returns on rings that are the wrong size due to customer error or change of mind, and some pieces cannot be resized.
Best way to find out your size is to stop by a jeweller and have your finger measured using a special measurement tool. Alternatively, pick a well-fitting ring of yours and measure the inside diameter with a flexible measurement tape and let me know the dimension in mm.
We can‘t take any responsibility for sanitory or material damages. Please stick to the recommendations stated above.