please contact us in case you would like to place an order outside of the EU.
We will dispatch the approved order as quickly as possible. Most orders will be dispatched within 5 working days, some are made to order, in this case, please allow up to 4 weeks delivery time. We will contact you if there is a delay or if items are out of stock. Please get in touch if you have an urgent delivery request or if you would like to book an appointment in our Studio in Berlin
In the case of return or exchange of a product, please get in touch via firstname.lastname@example.org. Returns can only be accepted within 14 days of the delivery of your order. Refunds will be credited to your original method of payment, the shipping cost will not be refunded. We recommend insuring the return delivery as it is the costumer’s liability. Customer pays return shipping costs. If the item received is faulty, please notify us as soon as possible. We will provide a replacement or a full refund within 14 days.